Privacy Policy

Effective Date: June 01, 2023

At AM2PM Logistics (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you use our website, communicate with us, or engage our logistics services.

By using our services or accessing our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information in the following ways:

Information You Provide Voluntarily:

Name, phone number, email address
Company name and address
Shipment details (pickup and delivery addresses, package dimensions, contents)
Billing and payment information
Any messages or communication sent to our support team

Information Collected Automatically:

IP address and browser type
Device information and access time
Cookies and usage tracking data
Location data (if enabled)

How We Use Your Information

We use the information collected for the following purposes:

To provide and manage logistics, transportation, and warehousing services
To respond to inquiries, provide quotes, and confirm shipments
To improve customer service and communication
To process payments and invoices
To comply with regulatory requirements (e.g., customs or tax filings)
To detect and prevent fraud or misuse
To send transactional and service-related notifications

We do not sell your personal data to any third party.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, remember user preferences, and analyze site traffic. You can manage cookie preferences via your browser settings.

Disabling cookies may limit the functionality of certain features on our website.

Data Sharing and Third Parties

We may share your information with trusted third parties for specific purposes only:

Third-party carriers, warehouses, or drivers for fulfilling shipping services
Payment processors to facilitate transactions
Software platforms for CRM, analytics, or communication tools
Government authorities, when legally required (e.g., customs or law enforcement)

All third-party partners are required to maintain strict confidentiality and adhere to applicable data protection regulations.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:

SSL encryption on our website
Secure storage of sensitive information
Access control and authentication protocols for internal systems

However, no data transmission over the internet can be guaranteed 100% secure. You use our services at your own risk.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction (e.g., under PIPEDA or GDPR), you may have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your data (subject to legal limitations)
Withdraw consent for data processing
Lodge a complaint with a privacy authority

To exercise these rights, please contact us at privacy@am2pmlogistics.com.

International Data Transfers

As a company serving clients across North America, your data may be stored or processed in other jurisdictions. We take all reasonable measures to ensure that data transferred outside your country receives adequate protection in accordance with applicable privacy laws.

Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly listed. Continued use of our services constitutes your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: privacy@am2pmlogistics.com
Phone: +1 (587) 487-0075
Availability: 24/7